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COVID-19 Information & Updates

Envision Pain Management is committed to helping our patients, their families and our community.

Our office remains open for new patient referrals and return visits.

Monday-Friday 8am-5pm.
(828) 237-8001 (o) | (828) 237-8002 (f)

We are offering telemedicine services effective April 1, 2020.

If you are experiencing fever greater than 100.4F (38C), cough, or flu like symptoms, have had a recent positive COVID screening test, have traveled to CDC’s high risk countries, or have had a known COVID-19 exposure within 14 days, please:

– Seek further care and guidance from your primary care provider –

– Consider using our telemedicine resources –

Scheduling & Medication Refills

Q: I am concerned about COVID-19 and I would like to reschedule my appointment? A: Please contact us at (828) 237-8001.  Our staff will ask you a few questions to help determine if an in office or telemedicine visit is recommended before rescheduling your appointment. Q: What do I do about my pain pump refill/elective surgery/spinal cord stimulator implant or revision? A: Please contact the office at (828) 237-8001 to discuss current recommendations. Q: How do I request prescription refills? A: Refills can be done either in person or with telemedicine.  Please contact for scheduling.

Telemedicine Services

Q: What is telemedicine?
Telemedicine utilizes technology you already have – smartphone, tablet or desktop computer – to provide pain care at a distance.  By establishing a temporary audio/visual connection, we can continue managing your pain.

Q: How does telemedicine work, will it work for my device (iOS or Android)?
We use the HIPAA compliant, encrypted and secure downloadable telemedicine platform, GoToMeeting.  It is compatible with both iOS and Android devices.  You will need a reliable internet connection and an email address.  We will email you a telemedicine appointment link.

Q: Will I be able to continue telemedicine visits forever?
No.  Telemedicine is a specialized method of delivering care, but has certain limitations.  To ensure you are receiving the safest care, once recommendations to end telemedicine are made, we will resume seeing you in clinic.

Additional Information

Envision Pain Management has compiled information and resources to answer your COVID 19 questions. 

Centers for Disease Control and Prevention
World Health Organization

North Carolina Department of Public Health

Call the North Carolina Coronavirus Hotline at 1-866-462-3821

Questions? Contact Us Today.

With Envision Pain Management, it’s possible to experience life with less pain. To learn more about our services or for answers to your questions, send us a message today.